Frequently Asked Questions
Everything you need to know about your Q-Link experience
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your products ethically sourced?
Yes, Q-Link Products is committed to ethical fashion. We partner only with manufacturers who adhere to fair labor practices and sustainable sourcing standards.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
How should I care for my Q-Link apparel?
To ensure longevity, we recommend machine washing your items in cold water on a gentle cycle and hanging them to dry. Avoid using bleach or high heat.